ImImportant Questions of Information Management
August 31, 2010 7:49 am BusinessHow do I generate an information map?The first thing to realize is that this is not likely to be an automated process, whist there are tools that may assist you with the classification of information management and the searching of information the understanding of a business process if it’s not already mapped out is a one to one experience with the department so I’d recommend getting some sticky notes and literally just mapping it out, who creates the information, who’s responsible for it, how does it flow between departments, what’s included in that and you get a very clear understanding that a lot of organisations take information out of spread sheets, they put them into word documents that are then processed into PDF and then stored especially if you’ve got three copies of the same piece of information. So by understanding that you can see what’s the critical piece that you need for archiving, you don’t need the spread sheet, you don’t need the word document the output is the piece and by putting the sticky notes around you can follow that through and you can also assist because IT departments have a very good understanding of the technology that’s available such as classification of the information so you may be able to add real value to an organisation, information comes in as a scan or an email and then there’s a manual process that they have to go through, there’s an automated process that IT could bring to that remove a level of information creation remove cost from the business improve it’s efficiency and then you move onto the next piece so it’s a case of generating the map, putting them on the walls follow it through and question.